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VC3 is the bar

We Make IT Easy

With VC3, it’s never license this, per hour that. Instead, it’s good people. Good people who work tirelessly .

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"VC3 has made it easier than ever before for our local government to serve our citizens by providing us with modern web tools and a team
of talented and courteous professionals.
City of Valdosta, GA
Get out of the IT trenches

Municipal Disaster Recovery Checklist

Download the guide for real-life scenarios, containing data backup lessons and a checklist to help ensure you are ready for a disaster. 

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Municipal League Partnerships

VC3 is the IT partner that focuses on municipalities. We understand your budgeting cycles and critical
concerns.
Our Partners

2024 Managed IT Services Cost & Pricing Guide

You’ve probably heard about how managed IT services saves businesses money and are wondering if that’s possible for your organization too. This guide will help walk you through different pricing strategies and costs you can expect.

Get the Guide
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five people working in the office

Managed IT Services

Get 24/7 support for your staff and ongoing maintenance for your computers, software, network, and backups.

Ideal for organizations without internal IT.

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Organizations turn to VC3 for
Managed IT Services when they...

Rely on technology to operate and don’t have time to continually put out IT fires.
Rely on technology to operate and don’t have time to continually put out IT fires.
Face high or unpredictable costs from their current IT support vendor.
Face high or unpredictable costs from their current IT support vendor.
Need 24/7 helpdesk support from a deep bench of IT experts.
Need 24/7 helpdesk support from a deep bench of IT experts.
Do not have enough budget to hire a full-time IT employee.
Do not have enough budget to hire a full-time IT employee.
Need a proactive partner to manage their IT – not a “reactive” or break-fix vendor.
Need a proactive partner to manage their IT – not a “reactive” or break-fix vendor.
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Proactive Approach to Managing IT for Better Results

Managed IT services allows you to proactively manage the IT function so that your people and your goals are no longer hindered but enabled by technology. The results show up in improved business outcomes, and IT costs are controlled.
What is managed IT services?
How is VC3 different from my vendor who I call when needed?
What benefits do I receive from managed IT services?
How do I choose a managed IT services provider?
How much do managed IT services cost?

Managed IT Services Options

Cost Effective, Comprehensive, + Modern IT Solutions for Smaller Organizations 

Sick of fighting IT fires? No budget for an internal IT team? 

Our managed IT services options accommodate the technology and cybersecurity needs of smaller organizations that often do not have the budget to hire IT employees. 

Estimate Your Managed Services Costs  

VC3 Manage

Proactive IT and cybersecurity monitoring, maintenance, and support — 24/7. 

With VC3 Manage, we take you out of the IT trenches and back to working on what matters by maintaining and supporting your existing devices, servers, and applications. We also keep you secure and provide 24/7 helpdesk support.

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For organizations that:

  • Lack the expertise to manage their IT infrastructure.
  • Require flexible managed support that can scale up and down with organizational needs.
  • Want staff to be productive instead of wasting time fixing IT issues.

Manage Essentials

Need an instant IT department? VC3 Manage Essentials is an all-in-one IT service for municipalities.

We listened to the needs of smaller municipalities to help identify the most essential IT gaps. Then, we built them all into one low-cost product that’s implemented, managed, and supported by municipal-experienced, highly skilled IT professionals. Choose from three tiers—depending on your needs and budget.

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For municipalities that:

  • Have an overburdened or nonexistent IT team and do not want to hire additional headcount.
  • Historically have not invested much in IT and need to fill many critical gaps.
  • Need help archiving and retaining important records and processing Open Records Requests.

What Our Clients Are Saying

We hadn’t seen anyone like VC3 before.

I was pleasantly surprised by VC3’s remote IT support and how well it served our city. We learned the hard way that we needed a vendor that helped us stay secure from ransomware and cyberattacks, update and patch everything constantly, and stay on top of IT issues. With VC3, everything is getting done. You don’t know what you’re missing if you’ve never seen it before—and we hadn’t seen anyone like VC3 before.

Captain Jeff Swain
Isle of Palms Police Department, SC

Great working relationship.

We have such a great working relationship and we’re always talking about the next thing. Chris and VC3 are my trusted advisors.

Lucy Papp, CFO
Stollery Children's Hospital

The capacity, skill set, and experience to help you AIM higher.

  • Fast Deployment

    A streamlined onboarding process that ramps up your technology as quickly as possible.

  • Capable, Responsive Support

    100% North American-based team quickly resolves most issues remotely, with engineers close by to provide onsite support when needed.

  • Predictable Costs

    Predictable pricing avoids unplanned expenses, high billable hours, and ongoing maintenance costs.

  • Strategic Alignment

    Align technology planning with your organization's most important strategic goals.

  • Practical Innovation

    Right-sized technology solutions tailored to your organization's unique requirements.

  • Proactive, Long Term View

    Strategic IT decisions that keep you efficient and current today AND tomorrow.

No More Excuses

The end of "My computer wasn't working so I couldn't get that done."

Occasional technology issues are inevitable. Files will accidentally be deleted. Passwords will be forgotten. When these things happen, your employees will have someone to call for help 24/7.

But they won't have to sit on hold for hours or wait around all day. Our helpdesk is staffed around the clock so you always have someone to
call when you need help.

See the organizations we've helped

Control Your IT Costs

Flat monthly IT costs. No more surprises.

Our managed IT support services are unlimited and all-inclusive, so you'll get as much remote and onsite support as you need for one flat
monthly cost.

We'll work together on annual and long-term budgets, so you'll know exactly how much you're going to spend on IT today and in the future.

Learn more about flat rate managed IT services

VC3 gets IT out of sight, out of mind, and out of your way.

1,100+ municipalities and 700+ businesses turn to VC3 to get out of the IT trenches and back to working on what matters.

<2
Hour

Response Time + Onsite Support

24/7
Support

From a Team of 100% North American-Based Experts

87 %
Average Reduction

in IT Incidents after 3 Months

450 +
Employees

98% of Employees Are Technical

Let's talk about how VC3 can help you AIM higher.

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