Social Media

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Social Media Scams

This year’s cyber resolution: don’t fall for fake friends. Scammers may be ringing in the New Year by connecting with you via social media and pretending to be someone you know.  In this week’s Micro Training, learn how scammers try to gain your trust, and personal information, by impersonating people you know on social media.

Diffuse negative online comments the right way

Current trends show that personalized interactions help establish a business’s persona or identity with prospective customers. This makes the business more relatable and therefore more attractive to more consumers. To use this opportunity properly, social media managers should know how to keep their wits together, especially in the face of negativity online. Read on to …

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